Backs in Action · East Vancouver
WorkSafeBC acupuncture in East Vancouver, to help you recover and get back to work
Injured at work? We provide acupuncture for accepted WorkSafeBC claims, with care focused on pain relief, movement and your return to work. We bill WorkSafeBC directly, so there is no charge to you for covered care. Across from Renfrew SkyTrain. Free Parking with validation.
or write to info@backsinaction.ca
2917 Hebb Avenue · Across from Renfrew SkyTrain
Part of the Vancouver community
- 2026: Hundreds of 5-star reviews on Google, Yelp and Facebook.
- 2024: Georgia Straight Best of Vancouver, third place, Acupuncture.
- 2023: Vancouver’s Top Choice Wellness Centre, Top Choice Awards. A clinic-wide recognition.
- 2021: Vancouver Courier Stars of Vancouver winner, Acupuncture.
- Direct billing, no cost to you: We bill WorkSafeBC directly for covered acupuncture on an accepted claim, so there is no cost to the patient.
Common workplace injuries we see
People come to us after injuries at work such as:
- Back and neck strains
- Shoulder, elbow, hip and wrist strains, including carpal tunnel and other nerve-related symptoms
- Knee and ankle sprains, and leg strains
- Overuse and repetitive strain injuries, including tendonitis and bursitis
- Injuries from lifting, falls, slips or knocks, including bruising
- Recovery after a workplace injury that limits your usual duties
Your acupuncturist assesses your injury and explains whether acupuncture is suitable. If we feel physiotherapy or chiropractic care could better help you, we will recommend it, and those services are also covered by WorkSafeBC on an accepted claim. Another healthcare provider may be recommended if needed.
How it works for a WorkSafeBC injury
1. Report your injury and start your claim
Tell your employer about the injury, then report it to WorkSafeBC to start your claim. Acupuncture is covered once your claim is accepted by WorkSafeBC.
2. Book with your claim number
Book online or call us, and tell us you are booking for a work injury. Bring your claim number. If you are unsure of your claim status, call us and we will help you check.
3. Recover with a plan
Your acupuncturist builds a plan around your injury and your job, and reviews your progress as you go. Our goal is to make you feel better faster.
On an accepted claim, WorkSafeBC covers up to 8 acupuncture visits within the first 8 weeks from your date of injury, with one treatment per day. Treatment beyond 8 weeks needs WorkSafeBC approval. Your claim owner at WorkSafeBC decides what is covered.
Meet our acupuncturists
Yasaman Safarzadeh, R.Ac., TCM.P
Yasaman is a Registered Acupuncturist and Licensed TCM Practitioner with a Diplomate of Doctorate in Traditional Chinese Medicine. Her focus is pain management, sleep, stress and hormonal concerns.
Grace Wang, R.Ac., TCM.P
Grace is a Registered Acupuncturist and TCM Practitioner who trained at Vancouver Career College and completed seven months of hands-on training in China. She first found acupuncture through her own back pain recovery, and is fluent in Mandarin.
Albert Jeong, R.Ac., B.Sc., B.TCM
Albert blends Traditional Chinese Medicine with modern, evidence-based techniques. His practice covers musculoskeletal pain, myofascial tension and neurological recovery, and may incorporate electroacupuncture or cupping when they suit your injury.
Explore the full team. Jane shows current appointment availability.
or write to info@backsinaction.ca
Acupuncture care for your recovery
Your acupuncturist chooses care with you after assessment. Availability can vary by practitioner, and WorkSafeBC decides what is covered on your claim.
Assessment and treatment plan
A review of your injury, your symptoms and your work demands, with a plan for your recovery and progress reports for your claim.
Who it may suit: Anyone with a work injury who wants a clear plan.
Care led by your acupuncturist
Your acupuncturist assesses you, sets your treatment plan and reviews your progress as you go, treating only the injury accepted on your claim.
Who it may suit: Anyone who wants one clinician accountable for their recovery and their claim reports.
Acupuncture for pain and tension
Fine-needle treatment focused on the injured area, aimed at settling pain and muscle tension so you can move and work more comfortably.
Who it may suit: People whose pain or stiffness limits their work or daily activity.
Electroacupuncture and cupping
When appropriate for your injury, your acupuncturist may add electroacupuncture or cupping to support your progress.
Who it may suit: People with stubborn muscle tension or slow-to-settle pain.
Return-to-work focus
Treatment is planned around the tasks your job asks of you, with advice on pacing and modified duties while you recover.
Who it may suit: People working toward their usual duties or a safe return to work.
Education and self-care
Clear advice on managing your injury at work and at home between visits, so your progress continues between treatments.
Who it may suit: People who want to understand their injury and feel confident in their recovery.
WorkSafeBC billing and other care
Direct billing to WorkSafeBC
We bill WorkSafeBC directly. There is no charge to you for care that WorkSafeBC covers on your claim. Have your claim number ready, or call us if you are not sure of your claim status.
Physiotherapy and chiropractic care
Backs in Action also accepts WorkSafeBC claims for physiotherapy and chiropractic care. Call us to confirm the right practitioner for your claim.
Easy to reach in East Vancouver
- 2917 Hebb Avenue at the Broadway Tech Centre, across from Renfrew SkyTrain.
- Ground-level clinic with wheelchair access.
- Free Parking with validation, plus nearby street parking subject to availability.
- Physiotherapy, chiropractic and other rehabilitation services in one clinic, when appropriate for your needs.
Questions before you book
Do I need a claim number to book?
Yes. WorkSafeBC covers acupuncture on an accepted claim, so bring your claim number when you book. If your claim is still pending, call us. A physiotherapy assessment can often start while a claim is pending, and we can help you check your claim status.
How many sessions does WSBC cover?
WorkSafeBC covers up to 8 acupuncture visits within the first 8 weeks from your date of injury, with a maximum of one treatment per day. Treatment beyond 8 weeks needs WorkSafeBC approval. If more treatment is clinically necessary, our team can support you with an extension request to WorkSafeBC, helping you continue your recovery.
Do I pay anything for WorkSafeBC acupuncture?
We bill WorkSafeBC directly. There is no charge to you for care that WorkSafeBC covers on your claim. If you want a service that WorkSafeBC does not cover, we will tell you before you book.
Do I need a doctor’s referral?
You do not need a doctor’s referral for acupuncture under WorkSafeBC. You do need a WorkSafeBC claim accepted for your injury for us to bill WorkSafeBC.
What happens at my first acupuncture appointment?
Your acupuncturist asks about your injury, your job and your goals, then assesses you. They explain their findings and discuss a plan for your recovery with you before treatment begins.
Can I have acupuncture alongside other treatment?
WorkSafeBC does not cover concurrent acupuncture for the same injury from more than one provider. If you are already receiving physiotherapy, chiropractic care or other treatment for the same injury, tell us when you book so we can confirm what your claim covers.
Do you also treat WorkSafeBC claims with physiotherapy or chiropractic care?
Yes. Backs in Action accepts WorkSafeBC claims for physiotherapy and chiropractic care as well. Call us to confirm the right practitioner for your claim.
Where is Backs in Action?
Backs in Action is at 2917 Hebb Avenue, Vancouver, across from Renfrew SkyTrain Station at the Broadway Tech Centre. The clinic has ground-level wheelchair access. Free Parking with validation is available, plus nearby street parking subject to space availability.
Award-Winning Multidisciplinary Clinic
Backs in Action is proud to be a community-supporting clinic that empowers people to come together to live a happy, healthy lifestyle.
Take the next step in your recovery
Book an appointment online, or call us if you are not sure where to start.
or write to info@backsinaction.ca
Backs in Action · 2917 Hebb Avenue, Vancouver
604-876-9977
For appointment and billing questions, contact our front desk. Contact the clinic.
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