Backs in Action · East Vancouver
WorkSafeBC physiotherapy in East Vancouver, to help you recover and get back to work
Injured at work? We provide physiotherapy for WorkSafeBC claims, with hands-on care, exercise-based rehab and return-to-work support. We bill WorkSafeBC directly, so there is no charge to you for covered care. Across from Renfrew SkyTrain. Free Parking with validation.
or write to info@backsinaction.ca
2917 Hebb Avenue · Across from Renfrew SkyTrain
Part of the Vancouver community
- 2026: Hundreds of 5-star reviews on Google, Yelp and Facebook.
- 2026: Canadian Choice Award, Physiotherapists in Vancouver.
- 2023: Vancouver’s Top Choice Wellness Centre, Top Choice Awards. A clinic-wide recognition.
- 2020: Vancouver Courier Stars of Vancouver winner, Physiotherapy.
- Direct billing, no cost to you: We bill WorkSafeBC directly for covered physiotherapy on an accepted claim, so there is no cost to the patient.
Common workplace injuries we see
People come to us after injuries at work such as:
- Back and neck strains
- Shoulder, elbow, hip and wrist strains, including carpal tunnel and other nerve-related symptoms
- Knee and ankle sprains, and leg strains
- Overuse and repetitive strain injuries, including tendonitis and bursitis
- Injuries from lifting, falls, slips or knocks, including bruising
- Recovery after a workplace injury that limits your usual duties
Your physiotherapist assesses your injury and explains whether physiotherapy is suitable. If we feel chiropractic care or acupuncture could better help you, we will recommend it, and those services are also covered by WorkSafeBC on an accepted claim. Another healthcare provider may be recommended if needed.
How it works for a WorkSafeBC injury
1. Book an assessment
Book online or call us. Tell us you are booking for a work injury. If your injury just happened, we can assess you first and bill WorkSafeBC.
2. Have your claim number ready
Treatment after the assessment needs a claim accepted by WorkSafeBC. Bring your claim number. If you are unsure of your claim status, call us and we will help you check.
3. Recover with a plan
Your physiotherapist builds a plan around your injury and your job, and reviews your progress as you go. Our goal is to make you feel better faster.
Physiotherapy for WorkSafeBC claims follows WorkSafeBC’s treatment model, which focuses on active, time-limited treatment that supports a safe return to work. Your claim owner at WorkSafeBC decides what is covered.
Meet Manav and Maryam
Manav Sandhu, Physiotherapist
Manav holds a Master of Physical Therapy from the University of British Columbia and has worked in private practice, hospital and community settings in Canada and Australia. He combines exercise, manual therapy, taping and education, and takes time to explain your injury so you know the plan for your recovery.
Maryam Rahimi, Physiotherapist
Maryam has more than eight years of experience in physiotherapy in public and private settings. She has worked with musculoskeletal and neurological conditions, rehabilitation after orthopedic surgery, and women’s health, and holds a PhD in Exercise Physiology.
Explore the full team. Jane shows current appointment availability.
or write to info@backsinaction.ca
Physiotherapy care for your recovery
Your physiotherapist chooses care with you after assessment. Availability can vary by practitioner, and WorkSafeBC decides what is covered on your claim.
Assessment and treatment plan
A review of your injury, movement and work demands, with a plan for your recovery and progress reports for your claim.
Who it may suit: Anyone with a work injury who wants a clear plan.
Care led by your physiotherapist
Your physiotherapist assesses you, sets your treatment plan and reviews your progress as you go. Any kinesiology-guided sessions follow that plan.
Who it may suit: Anyone who wants one clinician accountable for their recovery and their claim reports.
Exercise-based rehab
Targeted exercise programs to restore strength, movement and function, taught and progressed by your physiotherapist.
Who it may suit: People working toward their usual duties after an injury.
Hands-on care
Manual therapy to support movement and comfort, used alongside exercise.
Who it may suit: People whose pain or stiffness limits their exercises.
Active rehab and return-to-work support
Exercises and functional activities linked to the tasks your job asks of you. When your physiotherapist feels it is appropriate, some of these visits can be one-on-one sessions guided by a kinesiologist, following your physiotherapist’s plan.
Who it may suit: People building strength and function for a safe return to work or modified duties.
Taping and education
Taping may be used alongside other care, with clear advice on pacing and managing your injury at work and at home.
Who it may suit: People who want to understand their injury and feel confident in their recovery.
WorkSafeBC billing and other care
Direct billing to WorkSafeBC
We bill WorkSafeBC directly. There is no charge to you for care that WorkSafeBC covers on your claim. Have your claim number ready, or call us if you are not sure of your claim status.
Chiropractic and acupuncture
Backs in Action also accepts WorkSafeBC claims for chiropractic care and acupuncture. Call us to confirm the right practitioner for your claim.
Easy to reach in East Vancouver
- 2917 Hebb Avenue at the Broadway Tech Centre, across from Renfrew SkyTrain.
- Ground-level clinic with wheelchair access.
- Free Parking with validation, plus nearby street parking subject to availability.
- Physiotherapy, chiropractic and other rehabilitation services in one clinic, when appropriate for your needs.
Questions before you book
Do I need a claim number to book?
If your work accident happened within the past 60 days, we can proceed with your initial assessment. WorkSafeBC covers an initial assessment within 60 days of your injury, even while your claim is still pending. Bring your claim number if you have one. If you do not have one yet, call us and we can assess you first and bill WorkSafeBC. Treatment after the assessment needs a claim accepted by WorkSafeBC.
How many sessions does WSBC cover?
WorkSafeBC initially covers a treatment period of up to 10 sessions over 5 weeks, on top of your initial assessment. Physiotherapy visits and kinesiology-guided support sessions count toward the same total. If more treatment is clinically necessary, our team can support you with an extension request to WorkSafeBC, helping you continue your recovery.
Do I pay anything for WorkSafeBC physiotherapy?
We bill WorkSafeBC directly. There is no charge to you for care that WorkSafeBC covers on your claim. If you want a service that WorkSafeBC does not cover, we will tell you before you book.
Do I need a doctor’s referral?
You do not need a doctor’s referral to see a physiotherapist in British Columbia. You do need a WorkSafeBC claim for us to bill WorkSafeBC.
What happens at my first physiotherapy appointment?
Your physiotherapist asks about your injury, your job and your goals, then assesses your movement. They explain their findings and discuss a plan for your recovery with you.
Can kinesiology and exercise programs be part of my care?
Yes, when your physiotherapist feels it is appropriate. Your physiotherapist sets the plan, and some visits can be exercise sessions guided by a kinesiologist. WorkSafeBC decides what is covered on your claim.
Do you also treat WorkSafeBC claims with chiropractic or acupuncture?
Backs in Action accepts WorkSafeBC claims for chiropractic care and acupuncture as well. Call us to confirm the right practitioner for your claim.
Where is Backs in Action?
Backs in Action is at 2917 Hebb Avenue, Vancouver, across from Renfrew SkyTrain Station at the Broadway Tech Centre. The clinic has ground-level wheelchair access. Free Parking with validation is available, plus nearby street parking subject to space availability.
Award-Winning Multidisciplinary Clinic
Backs in Action is proud to be a community-supporting clinic that empowers people to come together to live a happy, healthy lifestyle.
Take the next step in your recovery
Book an assessment online, or call us if you are not sure where to start.
or write to info@backsinaction.ca
Backs in Action · 2917 Hebb Avenue, Vancouver
604-876-9977
For appointment and billing questions, contact our front desk. Contact the clinic.
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