After a motor vehicle accident (MVA) many people experience whiplash, headaches, neck, back, extremity and recurrent pain. They may also experience changes to their mental health. If you were involved in an MVA and have reported the incident to ICBC, you qualify for care at our ICBC Rehab and Wellness Clinic in East Vancouver.
As of April 1, 2019, individuals who have been in a car accident no longer need pre-approval from ICBC for their healthcare treatments as long as they have an ICBC claim number. This means you get access to services to improve your physical and mental health right away from Day 1 of your accident and up to 12 weeks after the accident. After that date, we will work with ICBC to ensure you continue to get access to the care you need until you are at maximal recovery.
Who Qualifies for Our ICBC Care?
- All British Columbia licensed drivers (Insured by ICBC)
- Those who have an active ICBC claim number and were in an accident less than 12 weeks ago. If your accident date was prior to 3 months, we have had success working with ICBC to ensure you still have access to care.
- No medical referral is necessary for the following treatments, all of which are offered at Backs in Action. You can call us at 604-876-9977, email us or book your hassle-free appointment online.
The following treatments are completely covered by ICBC or have a small user fee associated with them.
| Service | Number of Treatments | Patient’s User Fee |
| ICBC Physiotherapy | Up to 25 | $5 |
| ICBC Chiropractic Care | Up to 25 | $5 |
| ICBC Active Rehab (Kinesiology) | Up to 12 | $10 |
| ICBC Registered Massage Therapy | Up to 12 | $0-$36 (depending on length of massage). 30 minute massages have $0 user fee; 45 minute massages have a $10 user fee, etc. |
| ICBC Acupuncture | Up to 12 | $0 |
| ICBC Counselling | Up to 12 | $0 |
Want More Information? Have A Question?
Benefits of Visiting Backs in Action for your Motor Vehicle Accident Injuries
- Expedited recovery from motor vehicle accident injuries (whiplash, headaches, neck and back pain)
- Quick return to work and activities of daily living
- Reduced pain, increased range of motion and improvement in muscle/joint function
- Patient-centered care
- No ongoing approval process with ICBC
- Minimal paperwork required for patient
ICBC Chiropractic Treatments
Dr. Ryan Takagi, Dr. Lucas Tisshaw, Dr. Danielle McKinney, Dr. Harrison Wagner, Dr Peyman Khademi and Dr. Katie Gaskin are registered ICBC Chiropractic Practitioners.
- Anyone qualifies with an active ICBC claim number
- ICBC covers all but $5 of the cost of each chiropractic treatments, up to 25 visits
- Receive care without needing further approval from an adjustor
- No medical referral necessary
- Minimal Paperwork
- The East Vancouver Chiropractic Doctors will diagnose and determine the amount of care necessary to return you to your pre-accident state or when you have reached a level of maximal medical recover
ICBC Physiotherapy Treatments (including Vestibular Therapy)
Laurence Chin, Estela Farias, Reza Nematollahi, Nathan Pang, and Andrew Moussavi are registered ICBC Physiotherapists. Many of our physiotherapists also conduct Active Rehab treatments, which are more movement and exercise-based, and happen after a general course of physiotherapy. For Active Rehab and Vestibular therapy, contact us before you book at 604-876-9977 or via email at info@backsinaction.ca
- Anyone qualifies with an active ICBC claim number
- ICBC covers all but $5 of the cost of each physiotherapy treatment, up to 25 visits.
- No medical referral is required
- The East Vancouver ICBC physiotherapists will determine the amount of care necessary to return you to your pre-accident state or when you have reached a level of maximal medical recovery
ICBC Active Rehab and Kinesiology Treatments
Zoe Fettig-Winn and Rachel Cheung are registered ICBC Kinesiologists and ICBC Active Rehab providers.
- Anyone qualifies with an active ICBC claim number
- The initial appointment is covered in full by ICBC. Follow-up appointments have a small user fee of $10 associated with them.
- Receive care without needing further approval from an adjustor or claims specialist.
- No medical referral necessary for the first 12 active rehab sessions.
- Our kinesiologists will determine the amount of care necessary to return you to your pre-accident state or when you have reached a level of maximal medical recovery
ICBC Massage Therapy Treatments
Jackson Chu, Amir Ghahremani, Corinne Cote, and Aleisha Seggie are all registered ICBC Massage Therapists.
- Anyone qualifies with an active ICBC claim number
- The initial massage is covered in full by ICBC. Follow-up massages, which range from 30-60 minutes have a small user fee associated with them.
- Receive care without needing further approval from an adjustor or claims specialist.
- No medical referral necessary for the first 12 massage therapy treatments
- The Vancouver ICBC Massage Therapists will determine the amount of care necessary to return you to your pre-accident state or when you have reached a level of maximal medical recovery
ICBC Counselling Treatments
Veera Grewal and Rhiannon Jones are registered ICBC Counsellors.
- Anyone qualifies with an active ICBC claim number
- The treatments are covered by ICBC for up to 12 visits without any cost to the patient.
- No medical referral is required
- Our Vancouver Counsellors will determine the amount of care necessary to get you to maximal recovery.
ICBC Acupuncture Treatments
Sungwoon Shawn Tjen and Yasaman Safarzadeh are registered ICBC Acupuncturists.
- Anyone qualifies with an active ICBC claim number and approval from their adjustor.
- The treatments are covered by ICBC for up to 12 visits at no cost to the patient
- No medical referral is required
- Our East Vancouver Acupuncturist will determine the amount of care necessary to get you to maximal recovery.
At Backs in Action Wellness Centre we offer Chiropractic, Physiotherapy, Massage Therapy, Counselling and Acupuncture services to facilitate inter-professional communication offering convenience and better outcomes.
Provide us with your ICBC claim number and we can confirm your coverage. Call or Email today to begin your treatment. “Align with Health and Wellness”!
Phone Number: 604-876-9977
Email: info@backsinaction.ca | Book Directly Online